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	<id>https://wiki.infinite-erp.co.id/index.php?action=history&amp;feed=atom&amp;title=Screenshot%3AReturn_from_Customer</id>
	<title>Screenshot:Return from Customer - Revision history</title>
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	<updated>2026-04-07T02:30:13Z</updated>
	<subtitle>Revision history for this page on the wiki</subtitle>
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	<entry>
		<id>https://wiki.infinite-erp.co.id/index.php?title=Screenshot:Return_from_Customer&amp;diff=1813&amp;oldid=prev</id>
		<title>Wikiadmin: Created page with &quot;{{BackTo|Screens_Reference}}  == Return from Customer == === Header ===  Create a sales order and process it when ready. * '''RM_ReceiveMaterials'''    * '''Process Order''' :...&quot;</title>
		<link rel="alternate" type="text/html" href="https://wiki.infinite-erp.co.id/index.php?title=Screenshot:Return_from_Customer&amp;diff=1813&amp;oldid=prev"/>
		<updated>2021-11-18T14:44:38Z</updated>

		<summary type="html">&lt;p&gt;Created page with &amp;quot;{{BackTo|Screens_Reference}}  == Return from Customer == === Header ===  Create a sales order and process it when ready. * &amp;#039;&amp;#039;&amp;#039;RM_ReceiveMaterials&amp;#039;&amp;#039;&amp;#039;    * &amp;#039;&amp;#039;&amp;#039;Process Order&amp;#039;&amp;#039;&amp;#039; :...&amp;quot;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;{{BackTo|Screens_Reference}}&lt;br /&gt;
&lt;br /&gt;
== Return from Customer ==&lt;br /&gt;
=== Header ===&lt;br /&gt;
&lt;br /&gt;
Create a sales order and process it when ready.&lt;br /&gt;
* '''RM_ReceiveMaterials'''   &lt;br /&gt;
* '''Process Order''' : Process Order   &lt;br /&gt;
* '''Pick/Edit Lines'''   &lt;br /&gt;
* '''Insert Orphan Line''' : Process to insert orphan lines not related to shipments in return material orders   &lt;br /&gt;
* '''Create Credit'''   &lt;br /&gt;
* '''[[Screenshot:Organization#Organization | Organization]]''' : Organizational entity within client   &lt;br /&gt;
* '''Document Status''' : The Document Status indicates the status of a document at this time.   &lt;br /&gt;
* '''[[Screenshot:Document Type#Document Definition | Transaction Document]]''' : The specific document type which should be used for the document.   &lt;br /&gt;
* '''Total Gross Amount''' : The final monetary amount (including taxes) charge listed in a document.   &lt;br /&gt;
* '''Total Net Amount''' : The final sum of all line totals made to a specified document or transaction (not including taxes).   &lt;br /&gt;
* '''Document No.''' : An often automatically generated identifier for all documents.   &lt;br /&gt;
* '''[[Screenshot:Currency#Currency | Currency]]''' : An accepted medium of monetary exchange that may vary across countries.   &lt;br /&gt;
* '''[[Screenshot:Return Reasons#Return Reasons | Return Reason]]'''   &lt;br /&gt;
* '''Order Date''' : The time listed on the order.   &lt;br /&gt;
* '''[[Screenshot:Business Partner#Business Partner | Business Partner]]''' : Anyone who takes part in daily business operations by acting as a customer, employee, etc.   &lt;br /&gt;
* '''[[Screenshot:Business Partner#Location/Address | Partner Address]]''' : The location of the selected business partner.   &lt;br /&gt;
* '''[[Screenshot:Warehouse and Storage Bins#Warehouse | Warehouse]]''' : The location where products arrive to or are sent from.   &lt;br /&gt;
* '''Invoice Terms''' : Frequency and method of invoicing   &lt;br /&gt;
* '''[[Screenshot:Payment Term#Header | Payment Terms]]''' : The setup and timing defined to complete a specified payment.   &lt;br /&gt;
* '''Description''' : A space to write additional related information.   &lt;br /&gt;
* '''[[Screenshot:Payment Method#Payment Method | Payment Method]]''' : It is the method by which payment is expected to be made or received.   &lt;br /&gt;
* '''[[Screenshot:Price List#Price List | Price List]]''' : A catalog of selected items with prices defined generally or for a specific partner.   &lt;br /&gt;
* '''Receipt Status''' : Receipt Status   &lt;br /&gt;
* '''Invoice Status'''   &lt;br /&gt;
* '''[[Screenshot:ABC Activity#Activity | Activity]]''' : A distinct activity defined and used in activity based management.   &lt;br /&gt;
* '''CRM Reference''' : This field stores the business partner reference to an external CRM system   &lt;br /&gt;
* '''[[Screenshot:Sales Campaign#Sales Campaign | Sales Campaign]]''' : An advertising effort aimed at increasing sales.   &lt;br /&gt;
* '''[[Screenshot:Organization#Organization | Trx Organization]]''' : The organization which performs or initiates the transaction.   &lt;br /&gt;
* '''[[Screenshot:Service Project#Service Project | Project]]''' : Identifier of a project defined within the Project &amp;amp; Service Management module.   &lt;br /&gt;
* '''[[Screenshot:Cost Center#Cost Center | Cost Center]]''' : Division that adds to the cost of an organization   &lt;br /&gt;
* '''[[Screenshot:User Defined Dimension 1#User Defined Dimension 1 | 1st Dimension]]''' : A display of optional elements that are previously defined for this account combination.   &lt;br /&gt;
* '''[[Screenshot:User Defined Dimension 2#User Defined Dimension 2 | 2nd Dimension]]''' : A display of optional elements that are previously defined for this account combination.   &lt;br /&gt;
* '''Processed''' : A confirmation that the associated documents or requests are processed.   &lt;br /&gt;
* '''Process Order''' : Process Order   &lt;br /&gt;
* '''Posted''' : An accounting status button that indicates if the transaction has already been posted to the general ledger or not.   &lt;br /&gt;
* '''[[Screenshot:Business Partner#Location/Address | Invoice Address]]''' : The location where the invoice payment request will be sent.   &lt;br /&gt;
* '''INCOTERMS description'''   &lt;br /&gt;
* '''[[Screenshot:Document Type#Document Definition | Document Type]]''' : A value defining what sequence and process setup are used to handle this document.   &lt;br /&gt;
* '''Delivery notes'''   &lt;br /&gt;
* '''Delivery Terms''' : A definition stating when a specific delivery will occur.   &lt;br /&gt;
* '''[[Screenshot:Business Partner#Location/Address | Delivery Location]]''' : The specific place or address an order will be shipped to or carried out from.   &lt;br /&gt;
* '''[[Screenshot:Client#Client | Client]]''' : Client for this installation.   &lt;br /&gt;
* '''Active''' : A flag indicating whether this record is available for use or de-activated.   &lt;br /&gt;
* '''Accounting Date''' : The date this transaction is recorded for in the general ledger.   &lt;br /&gt;
=== Lines ===&lt;br /&gt;
&lt;br /&gt;
Add products to be included in your sales order.  Each product is added by creating a line.&lt;br /&gt;
* '''Line No.''' : A line stating the position of this request in the document.   &lt;br /&gt;
* '''Received Quantity''' : Delivered Quantity   &lt;br /&gt;
* '''[[Screenshot:Product#Product | Product]]''' : An item produced by a process.   &lt;br /&gt;
* '''Invoiced Quantity''' : The total number of a product included in an invoice to a business partner.   &lt;br /&gt;
* '''Attribute Set Value''' : An attribute associated with a product as part of an attribute set.   &lt;br /&gt;
* '''[[Screenshot:Return Reasons#Return Reasons | Return Reason]]'''   &lt;br /&gt;
* '''Operative Quantity''' : The number of a certain item involved in the transaction, according to the defined Operative UOM.   &lt;br /&gt;
* '''[[Screenshot:Unit of Measure#Unit of Measure | Alternative UOM]]''' : A non monetary unit of measure.   &lt;br /&gt;
* '''Returned Quantity''' : The number of an item involved in a transaction, given in standard units.  It is used to determine price per unit.   &lt;br /&gt;
* '''[[Screenshot:Unit of Measure#Unit of Measure | UOM]]''' : A non monetary unit of measure.   &lt;br /&gt;
* '''Net Unit Price''' : The price that will be paid for a specified item.   &lt;br /&gt;
* '''Gross Unit Price''' : Price inclusive of taxes   &lt;br /&gt;
* '''Line Net Amount''' : The final amount of a specified line, based only on quantities and prices.   &lt;br /&gt;
* '''Line Gross Amount''' : Gross Amount for a line   &lt;br /&gt;
* '''[[Screenshot:Tax Rate#Tax | Tax]]''' : The percentage of money requested by the government for this specified product or transaction.   &lt;br /&gt;
* '''[[Screenshot:Goods Shipment#Lines | Goods Shipment Line]]''' : A statement displaying one item, charge, or movement in a shipment.   &lt;br /&gt;
* '''Alternate Taxable Amount''' : The total sum on which taxes are added.   &lt;br /&gt;
* '''Select Order Line''' : Associate related product to this service   &lt;br /&gt;
* '''[[Screenshot:Service Project#Service Project | Project]]''' : Identifier of a project defined within the Project &amp;amp; Service Management module.   &lt;br /&gt;
* '''[[Screenshot:Cost Center#Cost Center | Cost Center]]''' : Division that adds to the cost of an organization   &lt;br /&gt;
* '''[[Screenshot:User Defined Dimension 1#User Defined Dimension 1 | 1st Dimension]]''' : A display of optional elements that are previously defined for this account combination.   &lt;br /&gt;
* '''[[Screenshot:User Defined Dimension 2#User Defined Dimension 2 | 2nd Dimension]]''' : A display of optional elements that are previously defined for this account combination.   &lt;br /&gt;
* '''[[Screenshot:Warehouse Rules#Rule | Warehouse Rule]]'''   &lt;br /&gt;
* '''Sales Order Line''' : A unique and often automatically generated identifier for a sales order line.   &lt;br /&gt;
* '''[[Screenshot:Sales Order#Header | Sales Order]]''' : A unique and often automatically generated identifier for a sales order.   &lt;br /&gt;
* '''[[Screenshot:Resource#Assignment | Resource Assignment]]''' : The ID identifies a unique record   &lt;br /&gt;
* '''[[Screenshot:Discounts and Promotions#Discounts and Promotions | Promotion/Discount]]''' : The ability to raise or lower prices.   &lt;br /&gt;
* '''Price Limit''' : The lowest net price a specified item may be sold for.   &lt;br /&gt;
* '''[[Screenshot:Organization#Organization | Organization]]''' : Organizational entity within client   &lt;br /&gt;
* '''Order UOM''' : The unit of measure being used for the request.   &lt;br /&gt;
* '''Order Quantity''' : The number of a certain item involved in the transaction, shown in units which differ from the standard UOM.   &lt;br /&gt;
* '''Order Date''' : The time listed on the order.   &lt;br /&gt;
* '''Net List Price''' : The official net price of a product in a specified currency.   &lt;br /&gt;
* '''Invoice Date''' : The time listed on the invoice.   &lt;br /&gt;
* '''Gross List Price'''   &lt;br /&gt;
* '''Discount''' : Discount in percent   &lt;br /&gt;
* '''Description Only''' : if true, the line is just description and no transaction   &lt;br /&gt;
* '''Description''' : A space to write additional related information.   &lt;br /&gt;
* '''Date Delivered''' : Date when the product was delivered   &lt;br /&gt;
* '''[[Screenshot:Currency#Currency | Currency]]''' : An accepted medium of monetary exchange that may vary across countries.   &lt;br /&gt;
* '''[[Screenshot:Client#Client | Client]]''' : Client for this installation.   &lt;br /&gt;
* '''[[Screenshot:Sales Order#Basic Discounts | C_Order_Discount_ID]]'''   &lt;br /&gt;
* '''Base Net Unit Price'''   &lt;br /&gt;
* '''Active''' : A flag indicating whether this record is available for use or de-activated.   &lt;br /&gt;
=== Price Adjustments ===&lt;br /&gt;
&lt;br /&gt;
View applied price adjustments for each order line.&lt;br /&gt;
* '''Line No.''' : A line stating the position of this request in the document.   &lt;br /&gt;
* '''[[Screenshot:Discounts and Promotions#Discounts and Promotions | Promotion/Discount]]''' : The ability to raise or lower prices.   &lt;br /&gt;
* '''Base Net Unit Price'''   &lt;br /&gt;
* '''Discount per Unit'''   &lt;br /&gt;
* '''[[Screenshot:Sales Order#Lines | Sales Order Line]]''' : A unique and often automatically generated identifier for a sales order line.   &lt;br /&gt;
* '''[[Screenshot:Organization#Organization | Organization]]''' : Organizational entity within client   &lt;br /&gt;
* '''[[Screenshot:Client#Client | Client]]''' : Client for this installation.   &lt;br /&gt;
* '''C_Orderline_Offer_ID'''   &lt;br /&gt;
* '''Active''' : A flag indicating whether this record is available for use or de-activated.   &lt;br /&gt;
=== Line Tax ===&lt;br /&gt;
&lt;br /&gt;
Taxes related to the order line.&lt;br /&gt;
* '''Line No.''' : A line stating the position of this request in the document.   &lt;br /&gt;
* '''[[Screenshot:Tax Rate#Tax | Tax]]''' : The percentage of money requested by the government for this specified product or transaction.   &lt;br /&gt;
* '''Taxable Amount''' : The total sum on which taxes are added.   &lt;br /&gt;
* '''Tax Amount''' : The total sum of money requested by the government of the specified transaction.   &lt;br /&gt;
* '''[[Screenshot:Sales Order#Lines | Sales Order Line]]''' : A unique and often automatically generated identifier for a sales order line.   &lt;br /&gt;
* '''[[Screenshot:Organization#Organization | Organization]]''' : Organizational entity within client   &lt;br /&gt;
* '''Order Line Tax''' : A unique and often automatically generated identifier for a sales order line tax.   &lt;br /&gt;
* '''[[Screenshot:Client#Client | Client]]''' : Client for this installation.   &lt;br /&gt;
* '''Active''' : A flag indicating whether this record is available for use or de-activated.   &lt;br /&gt;
=== Related Services ===&lt;br /&gt;
&lt;br /&gt;
* '''Document No.''' : An often automatically generated identifier for all documents.   &lt;br /&gt;
* '''Line No.'''   &lt;br /&gt;
* '''Product''' : An item produced by a process.   &lt;br /&gt;
* '''Attribute Set Value''' : An attribute associated with a product as part of an attribute set.   &lt;br /&gt;
* '''Amount''' : A monetary total.   &lt;br /&gt;
* '''Quantity''' : The number of a certain item.   &lt;br /&gt;
=== Related Products ===&lt;br /&gt;
&lt;br /&gt;
In this table the Order Lines related to an Order Line of 'Service' type are added&lt;br /&gt;
* '''[[Screenshot:Organization#Organization | Organization]]''' : Organizational entity within client   &lt;br /&gt;
* '''Active''' : A flag indicating whether this record is available for use or de-activated.   &lt;br /&gt;
* '''[[Screenshot:Sales Order#Lines | Sales Order Line]]''' : A unique and often automatically generated identifier for a sales order line.   &lt;br /&gt;
* '''[[Screenshot:Sales Order#Lines | Sales Order Line]]''' : Sales Order Line related a another Sales Order Line of 'Service' Type   &lt;br /&gt;
* '''Document No.''' : An often automatically generated identifier for all documents.   &lt;br /&gt;
* '''Line No.''' : A line stating the position of this request in the document.   &lt;br /&gt;
* '''[[Screenshot:Product#Product | Product]]''' : An item produced by a process.   &lt;br /&gt;
* '''Attribute Set Value''' : An attribute associated with a product as part of an attribute set.   &lt;br /&gt;
* '''Amount'''   &lt;br /&gt;
* '''Quantity''' : The number of a certain item.   &lt;br /&gt;
* '''[[Screenshot:Client#Client | Client]]''' : Client for this installation.   &lt;br /&gt;
* '''C_Orderline_Servicerelation_ID'''   &lt;br /&gt;
=== Basic Discounts ===&lt;br /&gt;
&lt;br /&gt;
* '''Line No.''' : A line stating the position of this request in the document.   &lt;br /&gt;
* '''[[Screenshot:Basic Discount#Basic Discount | Basic Discount]]''' : The percentage price reduction based on the list price.   &lt;br /&gt;
* '''Cascade''' : Any additional discount built upon the remaining total after applying previous discounts.   &lt;br /&gt;
* '''Active''' : A flag indicating whether this record is available for use or de-activated.   &lt;br /&gt;
* '''[[Screenshot:Sales Order#Header | Sales Order]]''' : A unique and often automatically generated identifier for a sales order.   &lt;br /&gt;
* '''[[Screenshot:Organization#Organization | Organization]]''' : Organizational entity within client   &lt;br /&gt;
* '''[[Screenshot:Client#Client | Client]]''' : Client for this installation.   &lt;br /&gt;
* '''C_Order_Discount_ID'''   &lt;br /&gt;
=== Tax ===&lt;br /&gt;
&lt;br /&gt;
Edit taxes applied to your order.&lt;br /&gt;
* '''Line No.''' : A line stating the position of this request in the document.   &lt;br /&gt;
* '''[[Screenshot:Tax Rate#Tax | Tax]]''' : The percentage of money requested by the government for this specified product or transaction.   &lt;br /&gt;
* '''Tax Amount''' : The total sum of money requested by the government of the specified transaction.   &lt;br /&gt;
* '''Taxable Amount''' : The total sum on which taxes are added.   &lt;br /&gt;
* '''[[Screenshot:Sales Order#Header | Sales Order]]''' : A unique and often automatically generated identifier for a sales order.   &lt;br /&gt;
* '''[[Screenshot:Organization#Organization | Organization]]''' : Organizational entity within client   &lt;br /&gt;
* '''Order Tax'''   &lt;br /&gt;
* '''[[Screenshot:Client#Client | Client]]''' : Client for this installation.   &lt;br /&gt;
* '''Active''' : A flag indicating whether this record is available for use or de-activated.   &lt;br /&gt;
=== Payment In Plan ===&lt;br /&gt;
&lt;br /&gt;
* '''Due Date''' : The date when a specified request must be carried out by.   &lt;br /&gt;
* '''[[Screenshot:Payment Method#Payment Method | Payment Method]]''' : It is the method by which payment is expected to be made or received.   &lt;br /&gt;
* '''Expected Amount''' : Expected Amount   &lt;br /&gt;
* '''Received'''   &lt;br /&gt;
* '''Outstanding'''   &lt;br /&gt;
* '''Last Payment Date''' : Last Payment Date   &lt;br /&gt;
* '''Number of Payments'''   &lt;br /&gt;
* '''[[Screenshot:Currency#Currency | Currency]]''' : An accepted medium of monetary exchange that may vary across countries.   &lt;br /&gt;
* '''[[Screenshot:Sales Order#Header | Sales Order]]''' : A unique and often automatically generated identifier for a sales order.   &lt;br /&gt;
* '''[[Screenshot:Organization#Organization | Organization]]''' : Organizational entity within client   &lt;br /&gt;
* '''Order Payment In Plan''' : Set of payments in planned to be collected/paid for an order   &lt;br /&gt;
* '''[[Screenshot:Sales Invoice#Header | Invoice]]''' : A document listing products, quantities and prices, payment terms, etc.   &lt;br /&gt;
* '''[[Screenshot:Client#Client | Client]]''' : Client for this installation.   &lt;br /&gt;
* '''Active''' : A flag indicating whether this record is available for use or de-activated.   &lt;br /&gt;
=== Payment In Details ===&lt;br /&gt;
&lt;br /&gt;
* '''[[Screenshot:Payment In#Header | Payment In]]''' : Payment In event   &lt;br /&gt;
* '''Payment Date'''   &lt;br /&gt;
* '''Due Date''' : The date when a specified request must be carried out by.   &lt;br /&gt;
* '''[[Screenshot:Payment Method#Payment Method | Payment Method]]''' : It is the method by which payment is expected to be made or received.   &lt;br /&gt;
* '''[[Screenshot:Financial Account#Account | Financial Account]]''' : Financial account used to deposit / withdrawal money such as bank accounts or petty cash   &lt;br /&gt;
* '''Expected Amount''' : Expected Amount   &lt;br /&gt;
* '''Received Amount'''   &lt;br /&gt;
* '''Write-off Amount''' : A monetary sum that can be deducted from tax obligations.   &lt;br /&gt;
* '''[[Screenshot:Currency#Currency | Currency]]''' : An accepted medium of monetary exchange that may vary across countries.   &lt;br /&gt;
* '''Expected (Account Currency)''' : Expected amount in the financial account currency   &lt;br /&gt;
* '''Received (Account Currency)''' : Amount received in financial account currency   &lt;br /&gt;
* '''Exchange Rate''' : Exchange rate used to convert payment to financial account currency   &lt;br /&gt;
* '''Payment No.''' : Payment Number   &lt;br /&gt;
* '''[[Screenshot:Currency#Currency | Finacc_Currency_ID]]''' : The currency of the financial account that payment is associated with   &lt;br /&gt;
* '''Canceled'''   &lt;br /&gt;
* '''Status''' : A defined state or position of a payment.   &lt;br /&gt;
* '''Payment Detail'''   &lt;br /&gt;
* '''[[Screenshot:Organization#Organization | Organization]]''' : Organizational entity within client   &lt;br /&gt;
* '''[[Screenshot:Sales Order#Payment Plan | Order Payment In Plan]]''' : Set of payments in planned to be collected/paid for an order   &lt;br /&gt;
* '''Order No.''' : Order Number   &lt;br /&gt;
* '''Invoice No.'''   &lt;br /&gt;
* '''Invoice Amount''' : The monetary sum that is invoiced for a specified item or service.   &lt;br /&gt;
* '''[[Screenshot:Client#Client | Client]]''' : Client for this installation.   &lt;br /&gt;
* '''[[Screenshot:Business Partner#Business Partner | Business Partner]]''' : Anyone who takes part in daily business operations by acting as a customer, employee, etc.   &lt;br /&gt;
* '''Active''' : A flag indicating whether this record is available for use or de-activated.   &lt;br /&gt;
&lt;br /&gt;
{{BackTo|Screens_Reference}}&lt;br /&gt;
&lt;br /&gt;
[[Category:User_Guide]]&lt;br /&gt;
&lt;br /&gt;
[[Category:Generated_Doc]]&lt;/div&gt;</summary>
		<author><name>Wikiadmin</name></author>
		
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